Change Orders and Quote Changes - Skylight Installer Guide
Installer Reference Guide

Change Orders &
Quote Modifications

How to handle quote changes, system size adjustments, and Change Orders before and after NTP is granted.

2
Phases
5
Scenarios Covered
Lease status reference
Lease 5B = Customer signed --> Lease 7 = NTP Granted --> M2 Submittal --> Change Order (if needed)
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What is a Change Order?
A Change Order is an official update to a signed lease agreement. It is used when the scope of the original project changes — for example, upgrading from 20 to 24 panels, adding a battery, swapping equipment, or adjusting pricing.
1
A
Process a requote directly in the Skylight portal
If the deal has not yet reached Lease 7, you can process a requote directly in your Skylight portal. Any adjustments you make to the pricing, escalator, or System Type (Solar Only, Solar + Battery, or Battery Only) will require a new set of lease documents to be signed by the homeowner before NTP can be granted.
For non-pricing adjustments only (such as system size or equipment), the portal will notify you that a Change Order will be needed at M2. Underwriting issues this automatically during the M2 review — you do not need to request it.
Change Type What Triggers Lease Docs
Pricing change New lease docs required before NTP Auto or Manual*
Escalator change New lease docs required before NTP Auto or Manual*
Product type switch
Solar Only / Solar+Battery / Battery Only
New lease docs required before NTP Always auto
System size or equipment only
No pricing change
Change Order issued at M2 review No new docs
New lease docs do not always auto-generate

Whether new lease docs auto-generate depends on the lease type and whether Underwriting has already approved the utility rate:

  • Solar Only and Solar + Battery leases: If the utility rate has already been approved, new lease docs auto-generate and are sent to the homeowner automatically. If not yet approved, Underwriting will automatically receive a notification to review the changes and issue docs as needed.
  • Battery Only leases: New lease docs always auto-generate on pricing or escalator changes, since Skylight does not review the utility rate on Battery Only leases.
  • Product type switches (e.g. Battery Only to Solar Only/Solar + Battery, or vice versa) will always auto-generate new lease documents.
How to confirm docs have been generated

Check your deal timeline -- once new lease documents have been generated, you will see "Main Lease Documents" listed as pending. Do not assume docs have been sent without verifying this in the timeline.

2
A
Equipment or system size only -- continue to M2
If the lease has already reached Lease 7 and you need to adjust equipment or system size only, the recommended path is to continue through to M2 submittal. Do not attempt to re-quote.
Underwriting will review the actual installation at M2, update the quote accordingly, and issue a Change Order as the final step of the M2 review.
No need to restart the deal

For equipment-only changes after Lease 7, submit your M2 documentation and Underwriting will reconcile the quote at M2 review.

B
Pricing or escalator changes after Lease 7 -- contact support
Pricing or escalator changes after Lease 7 require direct assistance from your account manager or Installer Support. These cannot be handled through the portal.
Contact Installer Support

Email: InstallerSupport@skylightlending.com
Phone: (866) 471-6595
Monday through Friday, 8:00 AM to 5:00 PM CST

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Next steps depend on your payment setup
Once your deal reaches Lease 7, the portal will display different next steps depending on whether you are configured for Direct Pay or Standard Pay.
Direct Pay
  • Select your supplier
  • Upload a copy of your invoice
  • Enter the delivery date
  • Enter the total invoice amount
Standard Pay
  • Upload your M2 documentation
Not sure which pay type you are?

Contact your account manager or Installer Support to confirm your payment configuration.